Job Information
IHG F&B Server - In Room Dining - Holiday Inn & Suites® Dubai Festival City in United Arab Emirates
Do you see yourself as a F&B Server - In Room Dining for Holiday Inn & Suites® Dubai Festival City?
Travel is a journey. At Holiday Inn & Suites®, we make guests smile.
Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn & Suites® family.
The InterContinental Hotels Group® properties in Dubai Festival City consist of four hotel brands. These include the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish long-stay InterContinental Residence Suites and the vibrant mid-scale Holiday Inn & Suites & Suites. In addition to over 1000+ bedrooms, the four properties boast a selection of high-quality restaurants and bars, an impressive 3,800 square meter Event Centre across two levels, the 5,000 square meters Festival Arena by InterContinental, the luxurious Spa InterContinental, state-of-the-art gymnasium and swimming pool facilities. We are looking for people who are friendly, welcoming and full of life to people to join over 1100 colleagues who are always finding ways to make all guests' experience an enjoyable one. We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us.
A little taste of your day-to-day:
Have a complete knowledge of all food and beverage menu items available to Room Service
Maintain thorough knowledge of the hotel and room layouts
Assist with the preparation of an outlet for service including:
Maintain cleanliness, sorting, and preparing store equipment and materials, glassware, flatware, chinaware for service
Check storage areas for proper supplies, organization, and cleanliness
Inspect, plan, and ensure that all materials and equipment are in complete readiness for service
Ensure table preparation, knowledge on different tray and trolley set-ups, and being aware of all amenities for service to be delivered on time
Trays and Carts are removed from the hotel hallways and elevator bays at all times
Always follow standard telephone etiquette while speaking to guest over phone
Greet guests appropriately at their room and provide service upon items ordered
Collect orders from the kitchen, ensure they have been prepared and presented correctly
Ensure prompt and efficient delivery of food and beverage to the guest's room
Ensure that hot food is maintained and delivered hot and all cold items are delivered cold
Serve drinks efficiently in the proper glass with the proper garnish
Read and retain all pertinent information regarding daily promotions, food and beverage specials
May check back with guest to ensure they are enjoying their meal, and determine if they have any other needs
Perform duties of the room service in the absence of supervisor
Must be able to anticipate guest or operational needs
What we need from you:
Ensure room service equipment's are functioning properly; report any problems to the Supervisor
Maintain regular attendance in compliance with the Hotel Standards
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and name tag at all times
Perform any reasonable tasks as instructed by Manager
Report to superior any damaged / defective equipment
Work carefully to minimize breakage
What you can expect from us
We’ll reward all your hard work with competitive salary and benefits.
Join us and you’ll become part of the global IHG® family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.
So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
Travel is a journey. We help make it a joy.
Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. At Holiday Inn®️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn®️ family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
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